Supervisory Management

The course is intended to provide students with a broad, integrative introduction to the theory and functions of Supervisory Management. It treats with the concepts, principles, approaches and practices of Supervisory Management in the context of rapid changes and globalization. As future managers, this course will prepare students for managing in an organization bound by specific rules and regulations, policies and procedures, which ensure that its primary mandate, the attainment of organizational goals, becomes a reality. The concepts in this course challenge students to become more profound thinkers, able to objectively and critically assess situations, ask tough questions, solve problems, anticipate change and proactively implement solutions to meet challenges arising from a range of situations.

• To explain the roles of supervisors in order to improve the overall operations of the organization.
• To assist supervisors to find new and improved ways to respond to the changing domestic and global environment in order to maintain and increase performance.
• To provide supervisors with an understanding of the analytical techniques and skills necessary to identify and implement strategies for successfully managing employees.
• To challenge supervisors to become a more profound thinker, who is able to objectively and critically analyze situations, ask tough questions, solve problems and implement strategies.
• To assist supervisors in identifying and managing the changing dynamics of the workplace, prioritize key organizational issues and develop strategies for an organization.
• To strengthen the confidence and effectiveness of supervisors by engaging them in the use of critical skills and techniques.

Upon completion of this course students will be able to:

• Explain the strategic and administrative roles that supervisors play in an organization.
• Outline the policies and explain the theories and strategies, used by practitioners, to address contemporary employee issues.
• Identify and comment on the roles, functions, and the required skills of supervisors.
• Describe the different elements of change in an organization and how these should be managed. Discuss the critical interpersonal skills: Leadership, Motivation, Communication; and Team-building – required for effective management of resources.
• Apply management theory and principles to contemporary organizational contexts and use management concepts, best practice and their own critical thinking skills to deal with business situations.
• Identify the competencies needed to manage a business successfully.